SHOTT Mumbai

Extremely disappointing experience. The staff aggressively...

Extremely disappointing experience. The staff aggressively pushes you to buy a game card with a minimum recharge of ₹3,100 instead of clearly explaining the available options. The combo packages are poorly designed and misleading they ended up charging us more than the advertised combo prices. To make matters worse, one of the combos included “5 arcade games,” but the card only worked on a limited selection of arcade machines. Many of the games we actually wanted to play either weren’t covered by the combo or weren’t functional at all. Paying a premium only to find several machines out of service made the experience feel like terrible value for money. Definitely not what you’d expect from a place that’s marketed as a premium entertainment destination. Most of the 5 stars reviews are definitely fake!

Best experience and worth it. Had so much fun with friends....

Best experience and worth it. Had so much fun with friends. Also the staff is very humble and helpful.