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CT Scan | MRI SCAN | ECG & USG | Digital X-Ray & Color Doppler Centre | 2D Echo Centre | 24 hours Emergency & Ambulance Services | EEG, FNAC, BIOPSY & Pathology Lab AT DAHISAR , BORIVALI



Amenities and service options for this business are being updated. Contact them directly for details.
Tanvi, Tanvi Dimoda, C 001/002, SV Rd, next to HP Petrol Pump, Gaurav Tal Patriwala Industrial Area, Dahisar East, Mumbai, Maharashtra 400068
I would like to bring to your attention the rude and...
I would like to bring to your attention the rude and unprofessional behavior of the staff at the reception counter. The staff lacks basic communication etiquette and speaks very rudely to customers. There is no willingness to assist or cooperate, which causes inconvenience and dissatisfaction.
Such a bad experience. These people are not punctual at...
Such a bad experience. These people are not punctual at all. I had to wait for more than an hour for my appointment. They said doc is having lunch. And that doc kept roaming in front of me. Lunch ? Seriously? Till 3:30 pm? Ok. Then they told me I'll get my reports by 6pm. Ive been calling them and they keep pushing it. Now they have told me it will come by 9:30 pm or Tommorow. No sense of decorum or any organisation whatsoever.
Report collection was advised to collected after 20:00 hrs. When I went to collect the report at 21:00 hrs was advised that the report wasn't ready and to call after 23:00 hrs which I felt is very unethical in the medical field. When a report is supposed to be ready by 20:00 hrs it sud have been kept ready and ask the patient to keep calling to know if the report is ready. It sud have been ready at the time scheduled for collection and not give us a run-around specially when have to take the report and go meet the Doctor. I wud really appreciate if they valued people's time. Called back at 23:00 hrs and the report wasn't ready and neither was any word left back. The person who answered the call said come back in the morning. Is this how diagnostic centre works. Really irresponsible and insensitive centre. The govt body sud take this really seriously and make sure such centre are not allowed to operate and put patients in jeopardy. Looks like Ache din ayega aise service logoko dekar. Never again will I come here and wud suggest others too never to patronize such centres.
*Unprofessional and Irresponsible Service* I recently...
*Unprofessional and Irresponsible Service* I recently visited EXCEL IMAGINE CENTRE (NOW PULSE GROUP OF DIAGNOSTICS) for an MRI, and they took my old report, stating that I would receive both the new and old reports together. However, when I returned to collect them, they had lost my old report. The staff at the counter were unhelpful, showed no accountability, and failed to provide a proper response. This level of negligence is unacceptable, especially in a medical facility where records are crucial. I expected a more responsible approach from a reputed diagnostic center. Disappointed with the service!
Worst place for a service. Fully Commission oriented staff....
Worst place for a service. Fully Commission oriented staff. Not at all preferable for Walkin service. U r not given any priority if you are not admitted to a hospital. You will be kept waiting for infinity and will be neglected. In my case I was kept waiting for 4 hours for an MRI and had to take my slip back. Prefer a place where your time is valued. Couldn't give a negative rating so forced to settle with 1 star ๐ก